Contact
Talk to us.
Named accountability. Real human on the other end. We answer the phone in Sydney, in business hours — and our 24×7 service desk picks up everything else.
- Sydney HQ
- Microsoft Solutions Partner
- ISO 27001
- Great Place to Work — Asia Top 30
- ITIL
Three ways to start a conversation
For existing customers with a P1 / P2 incident in progress: call your named lead directly, or use the after-hours number on your service contract. The numbers above are for new conversations and general enquiries — not for incident escalation.
Where you’ll find us
- AU
Sydney (HQ)
HQBISTEC Global Pty Ltd
Level 5 / 7 Eden Park DriveMacquarie Park NSW 2113- Phone:
- (+61) 413 649 132
Senior leadership is here. Account leads, head of sales, security operations management — all Sydney-based, on the contract.
- LK
Colombo (Engineering depth)
BISTEC Global Services Pvt Ltd
No. 14, Sir Baron Jayathilake MawathaColombo 00100, Sri Lanka- Phone:
- (+94) 74 064 5569
Our engineering engine. Cloud engineers, M365/Azure specialists, network engineers, project delivery. Engineering depth from Colombo — not a service-desk substitute, not where your security work happens. The work that scales best with concentration is concentrated here.
Send us a message
Tell us what's going on. A real human in our Sydney team replies within one business day.
What happens after you hit send
- 01
Within one business day
A real human in our Sydney team replies to your message. No bot. No "we received your enquiry" auto-acknowledge that goes nowhere.
- 02
30-minute discovery call
We listen first. We ask what your current state looks like, what's prompting the conversation, and what your timeline is. We don't pitch on the first call.
- 03
A practical next step
Usually that's a Free IT Health Check, a CPS 234 readiness conversation, or a scoped proposal. Sometimes it's just a recommendation that we're not the right fit — and who is.
We look after all hearts connected to us.
180+ hearts · 15 countries · 4 continents · 8+ years.
One team. One front. Your extended IT family.