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BISTEC IT Services

Managed Security × Sydney

Managed security in Sydney.

Senior security operations. Named CREST analysts. CPS 234 alignment. Essential Eight ML2 alignment with documented uplift roadmap. Three modular tiers — Foundation, Defence, Resilience — named, not priced. Macquarie Park HQ.

Read this if you arrived here at 2am Sunday

If you arrived on this page at 2am Sunday after an incident — read this: we do not promise zero-RTO recovery in a hero line. That is not honest. We do promise a named human picks up the phone, in Sydney time, with the credentials and authority to act. We do not claim AI in security operations. Humans do this work. That is the contrarian, honest position.

If you arrived here on a Tuesday because the audit committee meeting is Friday — read this: Foundation, Defence and Resilience tiers — named, not priced. CPS 234 alignment in writing. CPS 230 critical-operations mapping. Quarterly board-grade evidence packs included on Defence and above.

Pratfall

We don't claim AI in security operations. Humans do this work.

That is what an APRA reviewer expects to hear, and what the audit committee will accept. "The model decided" is not yet, and may never be, an acceptable answer.

How we work — Sydney managed security

  1. Three modular tiers — named, not priced

    Foundation (business-hours, 4-hr acknowledge, quarterly evidence). Defence (preferred — 24/7/365, 30-min acknowledge / 1-hr containment, monthly evidence, named senior analyst). Resilience (24/7 + on-site rotation, 15-min acknowledge / 30-min containment, continuous + board pack, named analyst + dedicated lead).

  2. Sydney-based senior security operations

    Macquarie Park HQ. Named CREST analysts.

  3. CPS 234 + Essential Eight ML2

    Control mapping in writing. ML2 alignment with documented uplift roadmap on Defence and above.

  4. Mid-market on purpose

    We picked the mid-market deliberately. Your named lead does not get reassigned to a Big-4 bank account.

Senior security with named accountability. Engineering depth from Colombo for everything that isn't security.

What's on the contract

  • ISO 27001
  • CPS 234 alignment
  • CPS 230 alignment
  • Essential Eight ML2
  • CREST
  • SOC 2 Type II in flight

Sample evidence pack

Sample CPS 234 Evidence Pack

Redacted from a real engagement. Use it as a procurement reference even if you never call us.

Talk to a security lead.

Twenty minutes. Sydney-based, named accountability from the first call.