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BISTEC IT Services

Managed IT × Accounting Firms × Melbourne

Managed IT for Melbourne accounting firms.

A Service Desk for 5-to-50-partner Melbourne practices. Xero, MYOB, BGL Simple Fund and Class Super fluent. Tax-period reliable. Year-end ready. Locally accountable.

Melbourne mid-tier practices, locally answered

Melbourne accounting practices spread across the CBD, South Melbourne, Camberwell, Hawthorn and the eastern corridor. The pain pattern is identical to Sydney's — tax-period pressure, year-end peak, partner remote-access, revenue-authority portal availability — but the relationships are local.

You want a Service Desk that operates in your time zone, knows your software, and answers in plain English.

How we work with Melbourne accounting firms

  1. Practice-software-fluent Service Desk, locally led

    Xero, MYOB AE/AO, BGL Simple Fund 360, BGL CAS 360, Class Super, QuickBooks, Reckon. Named technical lead on your account.

  2. Tax-period pre-readiness check

    Two weeks out, every quarter.

  3. Year-end playbook

    Run as defined work.

  4. M365 hardened

    Identity uplift, Conditional Access, retention rules aligned to record-keeping.

  5. Per-user pricing

    Pricing on request. Month-to-month. No lock-in.

Locally accountable. Built around your practice software.

What's on the contract

  • Practice-software-fluent — named, not assumed
  • Microsoft Solutions Partner
  • ISO 27001
  • Privacy Act / NDB
  • Record-keeping aware

21-point checklist

Tax-Period Continuity Checklist

21-point pre-period readiness check.

Locally led IT for Melbourne accounting.

Twenty minutes. Tax calendar, software stack, partner access.